Metaphysical Anatomy

Terms and Conditions and Policies

These Terms of Service are a contract between you and Metaphysical AnatomyTM (MAT). By using the MAT website (“Site”) and any services accessible from the MAT Site (collectively, the “Services”), you are agreeing to be bound by the following Terms of Service. If a user violates any of the terms outlined below, we reserve the right to cancel accounts or bar access to accounts without notice. If you do not agree to these terms, please do not use our Services.

Your Account

  • You must be a human. Accounts registered by “bots” or other automated methods are not permitted.
  • You must provide truthful, verifiable information.
  • Accounts registered under fake names or company names (including ‘Test’, ‘TBD’, etc.) are not permitted.
  • You must be 18 years of age or older.
  • You must provide a valid email address, along with any other information required by MAT during the registration process.
  • You are responsible for maintaining the security of your account and password. MAT will not be liable for any loss or damage from your failure to comply with this security obligation. Personally identifiable information submitted by you shall be subject to our Privacy Policy.
  • You may not use the MAT Site for any illegal or unauthorized purpose. You must not, in the use of the MAT Site, violate any laws in your jurisdiction (including but not limited to copyright laws).

Payments, Refunds, Upgrading and Downgrading Policy

Metaphysical AnatomyTM (MAT) has a NO REFUND policy.

 

Recurring Membership / Online Courses / Event Registration Fees: Membership, Online Courses, and Event Registration fees are non-refundable. For memberships that are being paid for on a monthly basis, there is no refund for any payments you’ve already made. You may cancel your subscription anytime if you no longer want to subscribe. You will still have access to the subscription until the end of the period you have paid for.

Copyright and Content Ownership

All information obtained from Evette Rose, or anything written or said by her, is to be taken solely as advisory in nature. Evette Rose and Metaphysical AnatomyTM will not be held personally, legally, or financially liable for any action taken based upon their advice. Evette Rose is not a psychologist or medical professional and is unable to diagnose, prescribe, treat, or cure any ailment. Anyone using the information in the book acknowledges that they have read and understand the details of this disclaimer.

 

Evette can discuss the metaphysical explanations for psychological disorders but are unable to diagnose, prescribe, treat, or claim to cure any illnesses that require medical or psychiatric attention. The principles taught in Metaphysical AnatomyTM and in this book is based on Evette’s life experiences and are guidelines and suggestions to support those seeking simple tools to improve their quality of life. By utilizing and using this book, the participant acknowledges that he/she assumes full responsibility for the knowledge gained herein and its application. Material in this book is not intended to replace the advice of a competent healthcare practitioner. The reader takes full responsibility for the way they utilize and exercise the information in this book.

Legal

All recordings and publications obtained from Evette Rose, or her books remain the intellectual property of the aforementioned and must not be used or reprinted in any way without the written permission of Evette Rose. Any unauthorized commercial use of Evette Rose’s name, photograph, images, or written material is strictly prohibited and is in direct violation of rights.

Privacy Policy

Welcome to Metaphysical Anatomy.

 

Metaphysical Anatomy (“us”, “we”, or “our”) operates metaphysicalanatomy.com (hereinafter referred to as “Service”).

 

Our Privacy Policy governs your visit to metaphysicalanatomy.com, and explains how we collect, safeguard and disclose information that results from your use of our Service.

 

We use your data to provide and improve Service. By using Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

 

Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“agreement”).

Definitions

SERVICE means the metaphysicalanatomy.com website operated by Metaphysical Anatomy.

 

PERSONAL DATA means data about a living individual who can be identified from those data (or from that and other information either in our possession or likely to come into our possession).

 

USAGE DATA is data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit).

 

COOKIES are small files stored on your device (computer or mobile device).

 

DATA CONTROLLER means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.

 

DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

 

DATA SUBJECT is any living individual who is the subject of Personal Data.

 

THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

 

Types of Data Collected

 

Personal Data

 

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

 

0.1. Email address

 

0.2. First name and last name

 

0.3. Phone number

 

0.4. Address, Country, State, Province, ZIP/Postal code, City

 

0.5. Cookies and Usage Data

 

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link.

 

Usage Data

 

We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through any device (“Usage Data”).

 

This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

 

When you access Service with a device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data.

 

Location Data

 

We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service.

 

You can enable or disable location services when you use our Service at any time by way of your device settings.

 

Tracking Cookies Data

 

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

 

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.

 

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

 

Examples of Cookies we use:

 

0.1. Session Cookies: We use Session Cookies to operate our Service.

 

0.2. Preference Cookies: We use Preference Cookies to remember your preferences and various settings.

 

0.3. Security Cookies: We use Security Cookies for security purposes.

 

0.4. Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

 

Other Data

 

While using our Service, we may also collect the following information: sex, age, date of birth, place of birth, passport details, citizenship, registration at place of residence and actual address, telephone number (work, mobile), details of documents on education, qualification, professional training, employment agreements, NDA agreements, information on bonuses and compensation, information on marital status, family members, social security (or other taxpayer identification) number, office location and other data.

Use of Data

Metaphysical Anatomy uses the collected data for various purposes:

 

0.1. to provide and maintain our Service;

 

0.2. to notify you about changes to our Service;

 

0.3. to allow you to participate in interactive features of our Service when you choose to do so;

 

0.4. to provide customer support;

 

0.5. to gather analysis or valuable information so that we can improve our Service;

 

0.6. to monitor the usage of our Service;

 

0.7. to detect, prevent and address technical issues;

 

0.8. to fulfil any other purpose for which you provide it;

 

0.9. to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;

 

0.10. to provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.;

 

0.11. to provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;

 

0.12. in any other way we may describe when you provide the information;

 

0.13. for any other purpose with your consent.

Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

 

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

 

If you are located outside Singapore and choose to provide information to us, please note that we transfer the data, including Personal Data, to Singapore and process it there.

 

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

 

Metaphysical Anatomy will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

We may disclose personal information that we collect, or you provide:

 

0.1. Disclosure for Law Enforcement.

 

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

 

0.2. Business Transaction.

 

If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.

 

0.3. Other cases. We may disclose your information also:

 

0.3.1. to our subsidiaries and affiliates;

 

0.3.2. to contractors, service providers, and other third parties we use to support our business;

 

0.3.3. to fulfill the purpose for which you provide it;

 

0.3.4. for the purpose of including your company’s logo on our website;

 

0.3.5. for any other purpose disclosed by us when you provide the information;

 

0.3.6. with your consent in any other cases;

 

0.3.7. if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR.

 

We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

 

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please email us at info@metaphysicalanatomy.com.

 

In certain circumstances, you have the following data protection rights:

 

0.1. the right to access, update or to delete the information we have of you;

 

0.2. the right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete;

 

0.3. the right to object. You have the right to object to our processing of your Personal Data;

 

0.4. the right of restriction. You have the right to request that we restrict the processing of your personal information;

 

0.5. the right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format;

 

0.6. the right to withdraw consent. You also have the right to withdraw your consent at any time where we rely on your consent to process your personal information;

 

Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not be able to provide Service without some necessary data.

Your Data Protection Rights under the California Privacy Protection Act (CalOPPA)

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivable the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy.

 

According to CalOPPA we agree to the following:

 

0.1. users can visit our site anonymously;

 

0.2. our Privacy Policy link includes the word “Privacy”, and can easily be found on the home page of our website;

 

0.3. users will be notified of any privacy policy changes on our Privacy Policy Page;

 

0.4. users are able to change their personal information by emailing us at info@metaphysicalanatomy.com.

 

Our Policy on “Do Not Track” Signals:

 

We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

 

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Your Data Protection Rights under the California Consumer Privacy Act (CCPA)

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivable the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy.

 

According to CalOPPA we agree to the following:

 

0.1. users can visit our site anonymously;

 

0.2. our Privacy Policy link includes the word “Privacy”, and can easily be found on the home page of our website;

 

0.3. users will be notified of any privacy policy changes on our Privacy Policy Page;

 

0.4. users are able to change their personal information by emailing us at info@metaphysicalanatomy.com.

 

Our Policy on “Do Not Track” Signals:

 

We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

 

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.

 

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

CI/CD tools

We may use third-party Service Providers to automate the development process of our Service.

Behavioral Remarketing

We may use remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimise and serve ads based on your past visits to our Service.

Payments

We may provide paid products and/or services within Service. In that case, we use third-party services for payment processing (e.g. payment processors).

 

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Children’s Privacy

Our Services are not intended for use by children under the age of 18 (“Child” or “Children”).

 

We do not knowingly collect personally identifiable information from Children under 18. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

 

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update “effective date” at the top of this Privacy Policy.

 

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Metaphysical Anatomy Responsible Marketing Policy

At Metaphysical Anatomy, we are committed to conducting our marketing activities in a responsible, ethical, and socially conscious manner. We believe that our marketing efforts should not only promote our products and services but also uphold the values of integrity, transparency, and respect for our customers and communities. Our Responsible Marketing Policy outlines the principles and guidelines that guide our marketing practices:

 

  1. Ethical Standards: We will always adhere to the highest ethical standards in our marketing activities, including honesty, integrity, and fairness. Our marketing communications will be truthful, accurate, and free from deceptive or misleading content.
  2. Social Responsibility: We recognize the impact that our marketing activities can have on society and the environment. Therefore, we will strive to minimize any negative impacts and maximize positive contributions. We will avoid promoting harmful or offensive content and will actively support initiatives that promote social and environmental sustainability.
  3. Target Audience: We will be mindful of the diverse backgrounds and needs of our target audience, including their cultural, religious, and spiritual beliefs. Our marketing messages will be respectful and inclusive, and we will avoid targeting vulnerable groups or exploiting their vulnerabilities.
  4. Transparency and Disclosure: We are committed to transparency in our marketing practices. We will clearly disclose any sponsored content, paid endorsements, or affiliate relationships. Additionally, we will provide accurate information about our products and services, including their benefits, limitations, and potential risks.
  5. Compliance with Regulations: We will comply with all relevant laws, regulations, and industry standards governing marketing practices. This includes adhering to advertising standards set by regulatory bodies and ensuring that our marketing activities do not violate consumer protection or privacy laws.
  6. Accountability and Monitoring: We will establish mechanisms for monitoring and evaluating our marketing activities to ensure compliance with this policy. We will conduct regular audits, provide training to our employees on responsible marketing practices, and establish channels for receiving feedback and addressing complaints from consumers.
  7. Continuous Improvement: We are committed to continuous improvement in our marketing practices. We will regularly review and update this policy to reflect evolving best practices, industry standards, and stakeholder expectations.


By adhering to this Responsible Marketing Policy, we aim to build trust with our customers, strengthen our brand reputation, and contribute to the well-being of our communities and the planet.

Metaphysical Anatomy Safeguarding Learners Policy

At Metaphysical Anatomy, we are committed to providing a safe and supportive learning environment for all our students. Our Safeguarding Learners Policy outlines our commitment to promoting the welfare and well-being of learners and ensuring their protection from harm. This policy applies to all employees, contractors, volunteers, and third parties involved in the delivery of our educational programs.


1. Purpose

 

The purpose of this policy is to:

 

  • Safeguard learners from all forms of harm, including physical, emotional, sexual, and psychological harm.
  • Establish clear procedures for identifying and responding to safeguarding concerns.
  • Promote a culture of openness, trust, and accountability in all aspects of our educational programs.


2. Principles


Our safeguarding learners policy is guided by the following principles:

 

  • The welfare and best interests of learners are paramount.
  • All learners have the right to learn in a safe and supportive environment, free from harm and discrimination.
  • Safeguarding is everyone’s responsibility, and all staff members have a duty to report concerns promptly and appropriately.
  • Confidentiality will be respected, but safeguarding concerns will be shared with relevant authorities as necessary to ensure learner safety

 

3. Roles and Responsibilities

 

  • The Board of Directors is responsible for ensuring that effective safeguarding policies and procedures are in place and regularly reviewed.
  • The Safeguarding Officer is responsible for overseeing the implementation of this policy, providing advice and guidance to staff, and coordinating safeguarding training.
  • All staff members, contractors, and volunteers have a responsibility to familiarize themselves with this policy, report any safeguarding concerns promptly, and cooperate with investigations as required.


4. Procedures

 

  • Reporting: Any safeguarding concerns should be reported to the designated. Safeguarding Officer immediately. Concerns can be raised verbally or in writing and should include as much detail as possible.
  • Investigation: The Safeguarding Officer will investigate all reported concerns promptly and thoroughly, ensuring that appropriate action is taken to safeguard the learner involved.
  • Support: Learners affected by safeguarding concerns will be provided with appropriate support and referrals to external agencies as necessary.
  • Record-Keeping: Detailed records will be kept of all safeguarding concerns, investigations, and actions taken, in accordance with data protection laws and confidentiality requirements.


5. Training and Awareness


All staff members, contractors, and volunteers involved in the delivery of our educational programs will receive safeguarding training as part of their induction process. Regular refresher training will be provided to ensure that staff members are aware of their safeguarding responsibilities and equipped to respond effectively to safeguarding concerns.


6. Review and Monitoring

 

This policy will be reviewed annually to ensure that it remains up-to-date and reflects best practice in safeguarding. Any changes to legislation or regulatory requirements will be incorporated into the policy as necessary. Regular monitoring and evaluation will be conducted to assess the effectiveness of safeguarding measures and identify areas for improvement.


7. Communication


This policy will be communicated to all staff members, contractors, volunteers, learners, and other relevant stakeholders. It will be made available on our website and included in learner handbooks and other relevant documentation.

Metaphysical Anatomy Equal Opportunity Charter Policy

At Metaphysical Anatomy, we are dedicated to fostering an inclusive and equitable environment for all individuals seeking our services. Our Equal Opportunity Charter Policy for Clients outlines our commitment to providing equal access, treatment, and opportunities for all clients, regardless of their background, identity, or personal characteristics. We believe that diversity enriches our community and enhances the effectiveness of our services.


1. Non-Discrimination


We are committed to providing our services without discrimination on the basis of race, color, ethnicity, nationality, religion, gender identity, sexual orientation, age, disability, socioeconomic status, or any other characteristic protected by law. All clients will be treated with respect, dignity, and fairness, and their individuality will be honored and celebrated.


2. Accessibility


We strive to ensure that our services are accessible to all individuals, including those with disabilities. We will make reasonable accommodations to ensure that clients with disabilities can fully participate in our programs and activities. Clients who require accommodations are encouraged to contact us in advance so that we can make appropriate arrangements.


3. Inclusive Environment


We are committed to creating an inclusive environment where all clients feel welcome, valued, and respected. We will actively promote diversity and inclusion in our practices, policies, and communications. We will challenge stereotypes, bias, and discrimination, and create opportunities for dialogue and learning about different perspectives and experiences.


4. Equal Treatment


We will provide all clients with equal treatment and opportunities, regardless of their background or personal characteristics. We will not tolerate any form of harassment, bullying, or discrimination towards clients or staff members. Any complaints or concerns regarding discrimination or unequal treatment will be promptly addressed and investigated.


5. Confidentiality and Privacy


We will respect the confidentiality and privacy of all clients and will handle their personal information with the utmost care and discretion. Client information will only be shared with authorized individuals and for legitimate purposes, in accordance with applicable privacy laws and regulations.


6. Continuous Improvement


We are committed to continuously improving our practices and policies to ensure that they align with the principles of equality, diversity, and inclusion. We will regularly review and evaluate our Equal Opportunity Charter Policy for Clients and make updates as necessary to reflect evolving best practices and stakeholder feedback.


7. Accountability


We will hold ourselves accountable for upholding the principles outlined in this policy and for promoting equality, diversity, and inclusion in all aspects of our work. We will establish mechanisms for monitoring and evaluating our progress towards achieving our goals and for addressing any gaps or challenges that arise.


8. Communication and Engagement


We will communicate our commitment to equality, diversity, and inclusion to all clients, staff members, and stakeholders. We will actively seek input and feedback from clients and other stakeholders on our efforts to promote equality and inclusion and will strive to engage them as partners in our ongoing efforts.


9. Compliance


We will comply with all applicable laws, regulations, and industry standards related to equality, diversity, and inclusion. We will stay informed about changes in legislation and best practices and will adjust our policies and practices accordingly.

Metaphysical Anatomy Malpractice Policy

At Metaphysical Anatomy, we are committed to upholding the highest standards of integrity, professionalism, and ethical conduct in all aspects of our assessment processes and certification procedures. Our Malpractice Policy outlines the company’s processes and procedures in the event of any reported activity or practice that deliberately contravenes regulations and compromises the integrity of our assessment processes and/or the validity of certification.


1. Definitions


Malpractice: Any deliberate or negligent activity or practice that contravenes regulations, compromises the integrity of our assessment processes, or undermines the validity of certification.


Reported Activity: Any activity or practice that is suspected or alleged to constitute malpractice and is reported to Metaphysical Anatomy by a stakeholder, including clients, employees, or third parties.


2. Reporting Procedures


Any individual who becomes aware of suspected or alleged malpractice is encouraged to report it promptly to Metaphysical Anatomy’s designated authority, which may include the Compliance Officer, Human Resources Department, or another designated individual.


Reports may be submitted in writing, electronically, or through verbal communication, and the identity of the reporter will be kept confidential to the extent possible.


3. Investigation Process


Upon receiving a report of suspected or alleged malpractice, Metaphysical Anatomy will conduct a thorough and impartial investigation to determine the facts and circumstances surrounding the reported activity.


The investigation may include gathering evidence, interviewing relevant parties, and consulting with external experts or legal counsel, as necessary.


The investigation will be conducted promptly and with due regard for the principles of natural justice and procedural fairness.

 

4. Determination of Malpractice


Following the investigation, Metaphysical Anatomy will determine whether the reported activity constitutes malpractice based on the evidence gathered and in accordance with applicable regulations and internal policies.


If malpractice is substantiated, appropriate disciplinary action will be taken against the responsible party, which may include termination of employment, revocation of certification, or legal action, depending on the severity of the offense.


5. Corrective Actions


In addition to disciplinary action, Metaphysical Anatomy will take corrective actions to address any deficiencies in our assessment processes or certification procedures that may have contributed to the occurrence of malpractice.


These corrective actions may include implementing additional safeguards, enhancing training and supervision, or revising policies and procedures to prevent similar incidents from occurring in the future.


6. Communication and Transparency


Metaphysical Anatomy is committed to maintaining transparency and open communication throughout the investigation and resolution process.


Stakeholders affected by the malpractice incident, including clients, employees, and relevant regulatory authorities, will be informed of the outcome of the investigation and any corrective actions taken.


7. Review and Monitoring


Metaphysical Anatomy will periodically review and monitor our assessment processes and certification procedures to identify potential vulnerabilities and prevent future instances of malpractice.
This may include conducting internal audits, soliciting feedback from stakeholders, and staying informed about changes in regulations and best practices.


8. Compliance and Legal Obligations


Metaphysical Anatomy will comply with all applicable laws, regulations, and contractual obligations related to malpractice reporting, investigation, and resolution.


We will cooperate fully with regulatory authorities and other relevant stakeholders in addressing instances of malpractice and ensuring compliance with legal requirements.

Metaphysical Anatomy Reasonable Adjustment Policy

At Metaphysical Anatomy, we are committed to promoting equality, diversity, and inclusion by ensuring that all clients, regardless of their disabilities, physical or mental health conditions, have equal access to our training and assessment processes. Our Reasonable Adjustment Policy outlines the company’s processes and procedures to ensure that clients with disabilities or health conditions are not substantially disadvantaged during training or assessment when working towards CPD (Continuing Professional Development) certification.


1. Definitions

 

Reasonable Adjustment: A modification or adaptation to our training or assessment processes that enables clients with disabilities or health conditions to participate fully and demonstrate their knowledge and skills without being substantially disadvantaged.


Disability: Any physical or mental impairment that has a substantial and long-term adverse effect on an individual’s ability to carry out normal day-to-day activities.


Health Condition: Any physical or mental health condition, including chronic illnesses, mental health disorders, or temporary impairments, that may affect an individual’s ability to participate in training or assessment activities.

 

2. Assessment of Needs

 

Clients who require reasonable adjustments due to disabilities or health conditions are encouraged to inform Metaphysical Anatomy of their needs at the earliest opportunity.

 

We will work collaboratively with clients to assess their individual needs and identify appropriate reasonable adjustments to facilitate their participation in training and assessment activities.

 

3. Types of Reasonable Adjustments

 

Reasonable adjustments may include, but are not limited to:

 

Providing additional time for assessments or examinations.

 

Offering alternative formats for course materials or assessments, such as audio recordings or large print.

 

Allowing the use of assistive technologies or support aids during assessments.

 

Providing additional breaks or rest periods during training sessions.
Modifying the physical environment to improve accessibility, such as providing wheelchair access or ergonomic seating.


4. Process for Requesting Adjustments

 

Clients who require reasonable adjustments should submit a formal request to Metaphysical Anatomy, specifying the nature of their disability or health condition and the adjustments they require.

Requests for reasonable adjustments will be reviewed promptly, and reasonable adjustments will be implemented wherever possible, subject to feasibility and practicality.

 

5. Confidentiality and Privacy

 

Information regarding a client’s disability or health condition and their request for reasonable adjustments will be treated with the utmost confidentiality and privacy.

 

Only authorized staff members involved in the assessment and support process will have access to this information, and it will not be disclosed to third parties without the client’s consent, except as required by law.

 

6. Review and Monitoring
Metaphysical Anatomy will regularly review and monitor the effectiveness of reasonable adjustments implemented for clients with disabilities or health conditions.

 

Feedback from clients will be sought to evaluate the impact of reasonable adjustments and identify areas for improvement.

 

7. Compliance with Legal Obligations

 

Metaphysical Anatomy will comply with all relevant legislation and regulations governing disability rights and reasonable adjustments, including the Equality Act 2010 (in the UK) or similar laws in other jurisdictions.

 

8. Training and Awareness

 

Staff members involved in the delivery of training and assessment activities will receive training on disability awareness and reasonable adjustments to ensure they are equipped to support clients effectively.

Metaphysical Anatomy Course Content Review Policy

At Metaphysical Anatomy, we are committed to upholding the highest standards of quality, relevance, and integrity in the Continuing Professional Development (CPD) activities we provide. Our Course Content Review Policy demonstrates our dedication to maintaining the standards and integrity of our CPD offerings continuously. This policy sets out the process and frequency of resource review to provide clients with confidence that every effort is made to ensure value for money and the ongoing relevance of our courses.

 

1. Purpose

 

The purpose of this policy is to outline the process and frequency of review for course content and resources offered by Metaphysical Anatomy as part of our CPD activities. This review process aims to ensure that our courses remain up-to-date, relevant, and aligned with industry standards and best practices.

 

2. Review Process

 

Regular Review Schedule: Course content and resources will be reviewed on a regular basis according to a predetermined schedule. The review schedule will be established based on factors such as the complexity of the subject matter, industry developments, and regulatory requirements.

 

Multi-Disciplinary Review Team: A multi-disciplinary review team will be appointed to conduct the review process. This team will include subject matter experts, instructional designers, practitioners, and other relevant stakeholders.

 

Comprehensive Evaluation: The review process will involve a comprehensive evaluation of all aspects of the course content and resources, including:

 

  • Accuracy and currency of information
  • Relevance to current industry trends and practices
  • Clarity and effectiveness of instructional materials
  • Alignment with learning objectives and outcomes
  • Accessibility and usability for diverse learners


Stakeholder Feedback: Input from clients, learners, and other stakeholders will be solicited as part of the review process. Feedback will be collected through surveys, focus groups, and other feedback mechanisms to identify areas for improvement and ensure that client needs and expectations are met.


3. Continuous Improvement

 

Actionable Recommendations: The review process will result in actionable recommendations for updating, refining, or enhancing course content and resources.

 

Implementation of Recommendations: Recommendations arising from the review process will be implemented promptly and effectively to improve the quality and relevance of our CPD offerings.

 

Ongoing Monitoring: Once recommendations have been implemented, the impact of the changes will be monitored continuously to assess their effectiveness and identify any further adjustments needed.

 

4. Communication and Transparency

 

Communication with Clients: Clients will be informed about the review process and its outcomes through regular communication channels, such as newsletters, website updates, and client portals.
Transparency: Metaphysical Anatomy is committed to transparency throughout the review process. Clients will have access to information about when courses were last reviewed, the outcomes of the review, and any changes made as a result.

 

5. Compliance and Accountability

 

Compliance with Standards: Our review process will comply with relevant industry standards, regulatory requirements, and accreditation criteria.

 

Accountability: Metaphysical Anatomy is accountable for maintaining the standards and integrity of our CPD activities. Any concerns or issues identified during the review process will be addressed promptly and appropriately.

Metaphysical Anatomy Data Protection Policy

At Metaphysical Anatomy, we are committed to protecting the privacy and confidentiality of personal data entrusted to us by our clients, employees, and other stakeholders. Our Data Protection Policy sets out the principles, rules, and guidelines that inform how we protect personal data and ensure ongoing compliance with data protection laws, including but not limited to the General Data Protection Regulation (GDPR) in the European Union and other relevant privacy regulations worldwide.

 

1. Data Protection Principles

 

Lawfulness, Fairness, and Transparency: We will process personal data lawfully, fairly, and transparently, ensuring that individuals are informed about how their data is being used.

 

Purpose Limitation: We will only collect and process personal data for specified, explicit, and legitimate purposes, and we will not use it for purposes that are incompatible with those purposes.

 

Data Minimization: We will only collect and process personal data that is adequate, relevant, and limited to what is necessary for the purposes for which it is processed.

 

Accuracy: We will take reasonable steps to ensure that personal data is accurate, complete, and up-to-date, and we will promptly rectify any inaccuracies or errors.

 

Storage Limitation: We will not keep personal data in a form that permits identification of individuals for longer than is necessary for the purposes for which it is processed.

 

Integrity and Confidentiality: We will implement appropriate technical and organizational measures to ensure the security, integrity, and confidentiality of personal data, protecting it against unauthorized or unlawful processing and accidental loss, destruction, or damage.

 

2. Data Collection and Processing

 

Lawful Basis: We will only collect and process personal data when we have a lawful basis to do so, such as the consent of the data subject, compliance with a legal obligation, or the performance of a contract.
Data Subject Rights: We will respect the rights of data subjects, including the right to access, rectification, erasure, restriction of processing, data portability, and objection to processing.

 

Sensitive Data: We will handle sensitive personal data, such as health information or biometric data, with particular care and only process it where necessary and with appropriate safeguards in place.

 

3. Data Security

 

Technical and Organizational Measures: We will implement appropriate technical and organizational measures to ensure the security of personal data, including encryption, access controls, and regular security audits.

 

Training and Awareness: We will provide training and raise awareness among our employees about their responsibilities for protecting personal data and preventing data breaches.

 

4. Data Sharing and Transfers

 

Third-Party Processors: We will only share personal data with third-party processors who provide sufficient guarantees to implement appropriate technical and organizational measures to ensure the security of personal data.

 

International Transfers: Where personal data is transferred outside the European Economic Area (EEA), we will ensure that adequate safeguards are in place to protect the data, such as the use of standard contractual clauses or binding corporate rules.

 

5. Data Breach Response

 

Incident Reporting: We will promptly investigate and respond to any suspected or actual data breaches, notifying the relevant supervisory authorities and affected individuals where required by law.

 

Mitigation and Remediation: We will take appropriate measures to mitigate the impact of data breaches and prevent recurrence, including implementing additional security measures and providing support to affected individuals.

 

6. Compliance and Accountability

 

Data Protection Officer: We have appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this policy and data protection laws, and for acting as a point of contact for data subjects and supervisory authorities.

 

Regular Review and Audit: We will regularly review and audit our data processing activities to ensure ongoing compliance with this policy and data protection laws.

 

7. Client Communication and Transparency

 

Privacy Notices: We will provide clear and concise privacy notices to clients and other data subjects, informing them about how their personal data is processed and their rights in relation to their data.

 

Client Queries and Requests: We will promptly respond to client queries and requests regarding their personal data, including requests to exercise their rights under data protection laws.

 

8. Policy Review and Updates

 

Regular Review: This policy will be reviewed regularly to ensure it remains up-to-date and reflects changes in legislation, technology, and best practices.

 

Client Notification: Clients will be notified of any material changes to this policy, and their consent will be obtained where required by law.

Metaphysical Anatomy Appeals Policy Contact Us

At Metaphysical Anatomy, we are committed to ensuring fairness, transparency, and accountability in all our processes and decisions. Our Appeals Policy details the Appeals Process and sets out the procedure that can be used by clients or learners to challenge a decision made in relation to the outcome of a monitoring process, such as reasonable adjustments or special considerations, assessment results, or the outcome of a malpractice or maladministration investigation.

 

1. Purpose

 

The purpose of this policy is to provide clients and learners with a formal procedure for challenging decisions made by Metaphysical Anatomy in relation to monitoring processes, assessment results, or investigations into malpractice or maladministration. The Appeals Process aims to ensure that decisions are reviewed impartially and fairly and that any errors or discrepancies are addressed promptly.

 

2. Grounds for Appeal

 

Clients or learners may submit an appeal if they believe that a decision made by Metaphysical Anatomy in relation to a monitoring process, assessment result, or investigation into malpractice or maladministration was:

 

  • Incorrect, unfair, or disproportionate
  • Based on incorrect or incomplete information
  • Inconsistent with established policies, procedures, or regulations
  • In violation of their rights or entitlements

 

3. Appeals Process

 

Step 1: Submission of Appeal: The client or learner must submit a written appeal to Metaphysical Anatomy within [specified time frame] days of receiving the decision they wish to challenge. The appeal must clearly state the grounds for the appeal and include any supporting evidence or documentation.

 

Step 2: Review by Appeals Panel: Upon receipt of the appeal, Metaphysical Anatomy will convene an Appeals Panel consisting of impartial individuals who were not involved in the original decision. The Appeals Panel will review the appeal and any supporting evidence and may request additional information or clarification from the client or learner.

 

Step 3: Decision: The Appeals Panel will consider the merits of the appeal and reach a decision based on the evidence presented. The decision of the Appeals Panel will be communicated to the client or learner in writing within [specified time frame] days of receiving the appeal.

 

Step 4: Implementation of Decision: If the appeal is upheld, Metaphysical Anatomy will take appropriate action to remedy the situation, which may include reconsideration of the original decision, provision of additional support or adjustments, or other remedial measures as deemed necessary.

 

4. Confidentiality and Transparency

 

All appeals will be handled with the utmost confidentiality, and the identity of the appellant will be protected to the extent possible.
Metaphysical Anatomy will ensure transparency throughout the Appeals Process, providing regular updates to the appellant on the status of their appeal and the steps being taken to resolve it.

 

5. Right to Further Appeal

 

If the appellant is dissatisfied with the outcome of their appeal, they may have the right to further appeal to an external body or regulatory authority, as specified in our policies or relevant regulations.

 

6. No Retaliation

 

Metaphysical Anatomy prohibits retaliation against any individual who submits an appeal in good faith or participates in the Appeals Process.

 

7. Review and Monitoring

 

This policy will be reviewed periodically to ensure its effectiveness and compliance with legal and regulatory requirements. Any necessary updates or revisions will be made promptly.

Metaphysical Anatomy Complaints Policy

At Metaphysical Anatomy, we value feedback from our clients and stakeholders, including complaints, as an opportunity to improve our services and processes. Our Complaints Policy outlines the formal complaints procedure and is intended to ensure that all complaints are handled fairly, consistently, and wherever possible, resolved to the complainants’ satisfaction.

 

1. Purpose

 

The purpose of this policy is to provide clients and stakeholders with a clear and transparent process for submitting complaints to Metaphysical Anatomy and to ensure that complaints are addressed promptly, fairly, and effectively.

 

2. Scope

 

This policy applies to all complaints received by Metaphysical Anatomy from clients, learners, employees, or other stakeholders regarding our services, processes, or interactions.

 

3. Complaints Procedure

 

Step 1: Submission of Complaint: Clients or stakeholders who wish to submit a complaint should do so in writing, either by email, letter, or through an online complaints form provided by Metaphysical Anatomy. The complaint should include details of the issue or concern, relevant background information, and any supporting evidence or documentation.

 

Step 2: Acknowledgment: Upon receiving a complaint, Metaphysical Anatomy will acknowledge receipt within [specified time frame] days and provide the complainant with details of the complaints handling process and an estimated timeframe for resolution.

 

Step 3: Investigation: The complaint will be assigned to an appropriate individual or team responsible for investigating and resolving complaints. The investigation may involve gathering additional information, interviewing relevant parties, and reviewing relevant documentation.

 

Step 4: Resolution: Metaphysical Anatomy will endeavor to resolve complaints promptly and fairly, aiming to address the complainant’s concerns and, wherever possible, achieve a satisfactory resolution. The outcome of the investigation and any actions taken will be communicated to the complainant in writing.

 

Step 5: Appeal: If the complainant is dissatisfied with the outcome of their complaint, they may have the right to appeal the decision. Details of the appeals process will be provided to the complainant along with the outcome of their complaint.

 

4. Confidentiality and Privacy

 

Metaphysical Anatomy will treat all complaints with the utmost confidentiality and privacy, respecting the privacy rights of complainants and any individuals involved in the complaint process. Personal information provided in connection with a complaint will be handled in accordance with our Data Protection Policy.

 

5. No Retaliation

 

Metaphysical Anatomy prohibits retaliation against any individual who submits a complaint in good faith or participates in the complaints handling process.

 

6. Review and Monitoring

 

This policy will be reviewed periodically to ensure its effectiveness and compliance with legal and regulatory requirements. Any necessary updates or revisions will be made promptly.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email: info@metaphysicalanatomy.com.